Office Manager
Location: Ramsgate, Kent
Type: Permanent
Hourly Rate: Very Competitive - DOE
Hours: Monday - Friday 9am - 5pm
📌 Overview
Our client, a successful and fast-paced family-run distribution company, is seeking a proactive and organised Office Manager. This role is ideal for a dynamic professional who enjoys multitasking and taking initiative to ensure smooth office operations and excellent customer service.
📝 Key Responsibilities
As the Office Manager, your responsibilities will include:
🏢 Office Administration
📋 Managing daily office operations, supplies, and general upkeep.
🔄 Overseeing office procedures and identifying opportunities for improvement.📞 Customer Service & Order Processing
📧 Handling customer enquiries with professionalism and efficiency.
📦 Processing and tracking orders, managing returns, and ensuring timely updates to customers.
🛠️ Resolving complaints effectively to maintain strong customer relationships.⚙️ Operational & Administrative Support
💻 Utilising Sage software for order processing, invoicing, and administrative tasks.
🏗️ Assisting senior management with various administrative duties.
🚚 Coordinating with the distribution team to optimise operations.
🎓 Training staff on office systems and best practices.
🎉 Organising company events, including trade fairs and team...