Job Title: Mental Health Support Worker Location: York, UK Salary: Starting from £15.15p/h Hours: Full-time and Part-time positions available, including flexible shifts including weekdays and weekends. About Us: We make care better for everyone. Those who work for us, those we work for and those supported by our dedicated and motivated carers. For over 20 years, NLG has been and still is one of Yorkshires most established, innovative and highly accredited healthcare recruitment agencies. Role Overview: As a Mental Health Support Worker, you will provide vital care and support to individuals experiencing mental health challenges. You will work alongside a multidisciplinary team to deliver tailored care plans, helping service users manage their mental health and achieve their personal goals. Your role will be pivotal in promoting independence, dignity, and overall well-being. Key Responsibilities: Provide direct support to individuals with mental health conditions, both in residential settings and within the community. Assist with daily living activities, including personal care, meal preparation, and medication management. Build trusting relationships with clients, offering emotional support and encouragement. Support clients in developing coping strategies, life skills, and accessing community resources. Collaborate with healthcare professionals, families, and other stakeholders to develop and implement personalized care plans. Monitor and document client progress, reporting any concerns to senior staff or healthcare professionals. Promote a safe, positive, and inclusive environment for all clients. About You: Previous experience in a mental health support role for at least 6 months. Any restraint training/violence prevention training qualifications are desirable but not required. Relevant qualifications in Health and Social Care or Mental Health (e.g., NVQ Level 2/3) are an advantage. Compassionate, patient, and empathetic with a strong commitment to supporting individuals with mental health needs. Strong communication and interpersonal skills, with the ability to work well in a team. Ability to remain calm under pressure and handle challenging situations with sensitivity. A proactive and positive approach to supporting service users. A valid UK driving license and access to a vehicle is essential. What We Offer: Competitive salary with opportunities for overtime. Comprehensive training and development programs, including a full day introductory onsite training for complex care which we pay you to complete. We provide you with a 24 hour on-call operated internally by our care coordinators and registered managers who have experience in care to support you when working. Opportunities for career progression within a growing organisation. We fund any DBS applications for successful candidates. Free Uniform. Employee discount opportunities such as eligibility for a Blue light card We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. As you would expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you will work for is NL Group Limited and by applying for this job we will need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy Job Types: Full-time, Part-time Pay: From £15.15 per hour Schedule: Day shift Night shift Work Location: In person