Contract Delivery Manager
Location: City of London - EC2M (Site based)
Core Hours: Monday - Friday 8:00am - 17:00pm
To provide a high quality and compliant technical service. The Contract Delivery Manager will ensure efficient and effective service provision in line with agreed budgets and service specifications. Monitor and report on the quality and financial performance of all services within the scope of the contract, to include innovation in service delivery. Aim to continuously improve the service delivery.
Duties & Responsibilities
Customer Liaison
* To be the leader of maintenance management on the portfolio and therefore be able to readily provide information on service plans and records
* Contribute to effective communications and be the operational support for all maintenance related activities
* Demonstrate a responsive “can-do” attitude to the client and end users across the portfolio
* Ensure prompt and professional response to client requests
* Responsibility for ensuring due compliance to the contract specification
* Provide monthly reports in the agreed format both internally and to varied clients.
Health, Safety and Environmental
* Ensure that all of Integral’s and JLL Health, Safety and Environmental policies and procedures are adhered to, referring conflicts to the Account Manager or H&S Director where necessary
* Ensure that risk assessments, COSHH records and safe methods of work ...