Our client, a growing global business, is looking for a proactive and detail-oriented Sales Support Specialist to join their team and provide exceptional service to their customers This is an excellent opportunity to take on a key role as a point of contact for customers, ensuring smooth customer operations, processing and providing essential administrative support to the sales and distribution teams. To thrive in a fast-paced environment, you will need to have a strong passion for delivering exceptional customer service, highly organised, with a keen eye for detail. Responsibilities : Set up new customer accounts, regularly updating and maintaining SAP and internal systems with accurate information Provide pricing details, accurately generate quotations and handle requests for literature from both customers and the Sales Team Manage complaints, processing credits and liaise with Customer Services to resolve enquiries Handle product enquiries, overseeing deliveries and provide updates on new or discontinued products Track equipment proposals Directing technical queries to the appropriate Sales Team Processing customer questionnaires, audit requests and agreements Oversee sales reporting, ensuring regular updates and distribution to the Sales Team Assist in coordinate and managing logistics for team meetings business events Manage and maintain distributor training records, handling bookings and acting as the main point of contact for training-related enquiries Key Requirements A minimum of two years’ experience in administration, project coordination, or sales, ideally within a service-based or consumables industry Proven experience in generating quotes Strong data analysis skills Exceptional customer service and communication abilities Excellent written and verbal communication skill A natural collaborator who values teamwork and achieving targets within tight deadlines. Exceptional attention to detail Proficient in Microsoft Excel and Word If you have a strong customer-focused mindset, excellent organisational skills and the ability to manage multiple requests efficiently, we’d love to hear from you