For over 50 years we have been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We act with impartiality and make fair decisions after listening to both sides of the story and weighing up all the evidence.
So, if you want to make a difference and have the perspective we’re looking for, please get in touch.
For more information about us visit our website .
The Role
As an Assistant Ombudsman you will be a leader, responsible for ensuring that your team of investigators delivers high quality, timely investigations against challenging objectives. Our work is underpinned by our principles of independence, impartiality and fairness, focusing on remedying injustice to individuals and improving public services. You will also be a member of the Leadership Team, working collaboratively to promote, lead and contribute to projects and initiatives across the organisation and making a significant contribution to service and policy development. You will play an important role in representing LGSCO externally through contact at a senior level with bodies we investigate, as well as other external stakeholders across the public and voluntary sectors.
The Profile