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Servicing and installations Project Manager (Engineering), Nottingham
Client: ATA Recruitment
Location: Nottingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 66cf1c0e3d2f
Job Views: 5
Posted: 30.03.2025
Expiry Date: 14.05.2025
Job Description:
The Role
As the Service Manager, you will lead the aftermarket site service team, ensuring all activities are strategically planned and executed to exceed customer expectations. This role will see you managing customer relations, overseeing job planning and project costing, and ensuring compliance with industry safety standards. You will be the primary contact for service inquiries and on-site projects, which include maintenance, repairs, and installations, with occasional work-related travel.
The position is ideal for an engineering professional looking for a white-collar role leading service teams and capable of managing complex site services, from troubleshooting and maintenance to new installations. With a focus on project planning and client engagement, you’ll ensure seamless delivery of aftermarket support.
Your Responsibilities Will Include:
1. Managing and leading the site service team, promoting excellence and ongoing improvement.
2. Serving as the main point of contact for customers on all service-related inquiries, estimates, and site projects.
3. Planning and allocating resources effectively to meet customer expectations.
4. Conducting site inspections and surveys, providing detailed reports and recommendations.
5. Preparing risk assessments, method statements, and compliance documentation for CDM regulations.
6. Supporting troubleshooting, maintenance, and repairs on-site and remotely.
7. Coordinating with cross-functional teams to align service activities with the business objectives.
What We’re Looking for in a Candidate:
1. Engineering Background: ONC or Level 3 qualification in Mechanical or Electrical Engineering (or related field).
2. Demonstrated experience in an engineering-based service role, ideally within the Power Generation or Oil & Gas sectors.
3. Ability to interpret technical information and design drawings.
4. Strong use of Microsoft Excel, PowerPoint and Word for producing reports.
5. Customer-centric approach with strong interpersonal skills, able to address customer needs and deliver tailored solutions.
6. Excellent verbal and written skills, with the ability to liaise with both technical and non-technical stakeholders.
7. Collaborative mindset with proven leadership ability to guide and develop team members effectively.
8. Proactive in identifying challenges and developing solutions, with strong organizational skills to manage multiple projects.
The Benefits:
1. Salary: £40,000 - £55,000 DOE
2. Flexible working hours with early Friday finish.
3. Annual profit-related bonus scheme and travel allowances for project work.
4. Contributory pension, and optional private healthcare plan – extended to family.
5. Company-provided mobile phone and laptop.
6. Professional Growth and chance to work within an expanding team with progression opportunities.
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