Workshop Support Unit
Crossroads Truck & Bus
Scunthorpe Depot
Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses, and trailers.
A fantastic opportunity has arisen for a hybrid Workshop Support Unit (WSU) supporting both parts and service duties, at our Scunthorpe depot.
Working alongside our current parts and service team, the successful candidate will be responsible for a range of duties supporting these two functions. Responsibilities include:
1. Organising parts and arranging the pre-pick process.
2. Ensuring the customer is kept up to date with vehicle repairs.
3. Following the main dealer way of working.
4. Exceeding customer expectations in delivering a first-class service.
As a WSU, you must have a positive, 'can do' attitude, and willingness to work as part of an effective team. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage; however, full training will be provided. Communication, both internal and external, is key within this role.
Shift Pattern:
Monday to Friday 09:00 am until 18:00 pm (office-based position), 1 in 4 Saturday mornings.
Benefits:
1. Excellent in-house and Volvo product training programme.
2. Rewards gateway platform available for scheme members.
3. Excellent contributory pension scheme.
4. Loyalty bonus.
5. Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.
Crossroads Truck and Bus prides itself on providing excellent levels of customer service first time, every time. Our commitment to our staff, training, and well-being is at the forefront of our business. #J-18808-Ljbffr