Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer Service delivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £24,000-25,000 bonus benefits and the opportunity to develop your career What’s in it for you: 25 days holiday Yearly bonus (subject to company and personal performance) Flexitime Free parking Casual dress Company events Company pension Health & wellbeing programme On-site gym Key Responsibilities: Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat. Accurately processing all customer requests in a timely manner. Proactively resolving any customer queries, ensuring customer satisfaction. Ensuring accurate data entry and setup of customer accounts Qualifications and Skills: Strong communication skills, both written and verbal. Excellent multitasking abilities to manage a high volume of tasks effectively. Meticulous attention to detail and a commitment to maintaining a high degree of accuracy. Exceptional customer service orientation with a focus on delivering positive experiences. Problem-solving skills to efficiently address inquiries and resolve issues. Ability to work collaboratively within a team environment. Computer literate with strong excel and outlook skills. A proactive mindset with a drive to identify and implement process enhancements. If you are interested in this new Customer Service Advisor position, click 'apply now’ and a member of our team will be in touch