Our client, a leading corporate events agency based in Surrey (Boarder of Berkshire), are seeking a highly skilled and experienced Senior Events Delegate Manager who will play a crucial role in ensuring the smooth execution of global corporate events by managing the delegate experience from registration to post-event follow up.
KEY RESPONSIBILITIES OF SENIOR EVENTS DELEGATE MANAGER:
• Oversee the end-to-end delegate management process for corporate events,
including registration, accommodation, travel, and on-site coordination.
• Develop and maintain strong relationships with clients, ensuring their specific
needs and expectations are met.
• Collaborate with internal teams to coordinate logistics, event materials, and
communication strategies.
• Implement and utilise delegate management software/tools for efficient
registration and tracking.
• Manage the assistant delegate manager and, together, ensure that relevant
team members are sufficiently able to use the delegate management systems.
• Analyse and report on delegate data to enhance future event planning and
execution.
• Stay current on industry trends and best practices to continually improve the
delegate experience.
ATTRIBUTES OF SENIOR EVENTS DELEGATE MANAGER:
• High personal standards and values with a smart and professional appearance.
• Meticulous attention to detail.
• Self-starter with a proactive and assertive attitude.
• Dynamic both personally and professionally, a strong team player.
• Works well under pressure.
REQUIREMENTS OF OF SENIOR EVENTS DELEGATE MANAGER:
• Proven experience in corporate event delegate management.
• Strong organisational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficient in delegate management apps – ideally Dataflow and CrowdComms
• Ability to work under pressure and meet tight deadlines.
• Leadership skills with a demonstrated ability to lead a team.
EXPERIENCE:
• Minimum three years’ experience of delegate management.
• Overseas experience desired but not essential