The role of the Deputy Manager is to support the Service Manager ensuring that the service is compliant with relevant regulatory requirements and company policy and procedure. Deputising in the absence of the Service Manager and contributing to the Lifeways Group’s objective to be the provider of choice.
You will be expected to supervise the team formally and informally on a regular basis and ensure support is delivered as detailed in the plan to the highest standards. You are expected to demonstrate Lifeways values and behaviours, always leading by example.
We are seeking to appoint a driven and passionate Deputy Manager to help support our established services in Preston.
The main aim of this role is to provide effective, outcome based, community recovery for people with complex mental health needs. To regularly monitor, evaluate and develop the service, making sure systems are in place to ensure that the feedback and involvement of service users, their families, partner agencies and staff are fully incorporated.
Some of the Key responsibilities of this role are listed below but not limited to:
1. Encouraging an open culture in the team, listening to, and acting on opportunities and issues raised by the team where appropriate.
2. Manage compliance with the company Quality & assurance and improvement process and preferred practices, such as quality audits and reviews.
3. Assure compliance with all contractual and regulatory requirements.
4. Promoting and delivering person centered support, including positive risk assessment and management and positive behavioral support.
5. Provide a safe living and working environment.
6. Contribute to the recruitment and retention of the staffing establishment required to deliver an effective service in accordance with company policy, inclusive recruitment methods and legislative requirements.
7. Support the manager to plan and implement effective rotas.
8. Contribute to a first-class induction and employee experience for all team members, bringing the values and behaviours of Lifeways to life at every opportunity.
9. Implement and monitor quality assurance and governance process and procedures, actively promoting a culture of learning and continuous improvement.
10. Actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and wishes.
11. Support managers and other key personnel with the referral and assessment process to ensure maximum occupancy standards are achieved.
12. Ensure delivery of commissioned hours/service requirements.
13. Supporting the management of staffing rotas to maintain the required staffing levels and low levels of agency usage through effective Rota management, recruitment, and retention activity.
What you can bring to Lifeways:
Must hold a minimum of Level 2 (or working towards) in Health social care or equivalent.
A wealth of experience in people management and Health & Social care.
A valid UK drivers’ licence.
Join us in making a difference – where compassion thrives, and quality of care knows no bound. Apply today and be part of a team shaping a brighter tomorrow.
#J-18808-Ljbffr