Originally established as a Civil Engineering Firm by Terry Mallaghan in the 1960s, an ongoing dedication to excellence and innovation has seen Mallaghan evolve into a leading global manufacturer of GSE. Combining technical expertise with a deep understanding of customer requirements, Mallaghan designs and manufactures a comprehensive range of specialist products, including hi-lifts, aircraft maintenance lifts, stairs, and deicers, tailored to the needs of our international partners. Headquartered in Dungannon, Northern Ireland, and with a manufacturing facility in Newnan, Georgia; Mallaghan employs a team of more than 400 people. With Ronan and Niall Mallaghan at the helm of the business, Mallaghan is committed to continued investment within the industry to ensure a range of innovative, sustainable GSE for airlines, airport and handling agents right across the world. We are now recruiting for a Service Engineer. Responsible for the installation, commissioning, maintenance and servicing of Mallaghan Ground Support Equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership. The individual must be customer focused at all times, must be prepared to work within and as part of a team, be able to interact with colleagues, management at all levels, clients and other trades in a professional and tactful manner, and in doing so present a positive image of the Company. Main responsibilities will include: Install and commission Mallaghan Ground Support Equipment. Maintain and service our product range. Fix any problems that are within warranty and report any warranty issues back to office. Provide supervisory and technical support to colleagues and communicate with staff at all levels. Ensure that guidelines and standards of work expected by Mallaghan are understood and met. Ensure that follow-up work requirements are referred back to the appropriate staff within Mallaghan to enable necessary action and recommendations to clients. Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations, and safeguarding Company property. Set a good example to colleagues by completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Staff Expense Claims, site reports, etc.). Provide support and co-operation to the management and to colleagues, and be prepared and willing to help and contribute to the success of the company at all times; Attend all training courses and meetings as required by Mallaghan. Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment. Adherence to our ISO 9001 Quality management system. To be successful in this role our ideal candidate will have: Proven technical competence and experience with equipment maintenance. (E) The ability to read and interpret technical documents such as engineering documents, operation and maintenance instructions. (E) Previous experience of working within a service organisation. (E) Relevant industry experience or experience from a similar industry and ability to learn new systems. (D) A qualification in an engineering or IT discipline, or hands on engineering experience in electro-mechanical engineering. (D) Proven literacy and numeracy skills. (E) Ability to communicate problems/issues to all team members. (E) Ability to work on their own or as part of their team. (E) Ability to adjust to change e.g. job machine/process. (E) Ability to fault find, trouble shoot, diagnose and resolve issues. (E) Strong attention to detail. (E) Clean current driving license and valid passport (E) Ability to travel worldwide with limited notice. (E) Flexibility on working hours when required with notice. (E) Skills: Service Engineering Fault Diagnosis Servicing Repairing Benefits: Competitive rates, overtime and bonus Health Cash Plan Pension Life Assurance Gym Membership Cycle to work & Tech Schemes Early finish on Friday