This is an exciting opportunity for a motivated indivual to begin their career withing the world of insurance at Howden working as a Junior Claims Executive. As a Junior Claims Executive, you will learn the fundamentals of claims management while assisting the wider team in delivering excellent service to our clients. With full training and support, this role will provide you with a solid foundation for a successful career in insurance. Hybrid role, you will work 2-3 days a week from our Birmingham office, with the remaining time spent working from home. Key Responsibilities: Assist in the management of the claims process from start to finish under the guidance of experienced team members. Liaise with clients, brokers, insurers, and other stakeholders to support the smooth handling of claims. Support claims handlers in investigating, evaluating, negotiating, and settling claims. Develop an understanding of insurance policies, coverage types, and claims procedures. Maintain accurate records and documentation of claims activity. Assist in preparing reports and presentations on claims performance and outcomes. Support senior team members with administrative tasks as needed. Participate in regular training and development sessions to build your knowledge and skills. Skills & Attributes: Willingness to learn and develop new skills in the insurance sector. Strong communication and interpersonal skills. Good organisational skills and attention to detail. Ability to work effectively as part of a team. Enthusiasm and a proactive approach to work. Basic understanding of Microsoft Office (Word, Excel, etc.). Ability to handle confidential information with discretion. Qualifications: GCSE Maths and English (or equivalent). A levels (desirable, but not essential). No prior experience in insurance is required, as full training will be provided. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.