Job Description Summary
The Customer Analytic Focal role will support in the development and lead the deployment of analytics within the Americas/Europe region for the LEAP fleet. The role will work closely with customer teams, engineering, and digital teams to prioritize, develop and utilize analytics to support fleet stability.
Job Description
Roles and Responsibilities
In this role, you will:
1. Lead the deployment of analytics within the Americas/Europe region for the LEAP fleet working closely with Customer Teams and Engineering.
2. Support the prioritization and development of analytics to support overall fleet stability.
3. Work closely with the Digital Teams on development of Digital Products for Analytic applications.
4. Monitor fleet stability and analytic effectiveness.
5. Inputs and influence over decisions within own discipline and area.
6. Develop strong communication and diplomacy skills.
7. Communicate recommendations and solutions across direct organization and with cross-functional partner organizations.
8. Present project plans, technical roadmaps, risks, and recommendations to senior leaders (EB and SEB) within technical space and occasionally to senior leaders in partner technical teams.
9. Complex decision making ability; influences decision making with external parties.
10. Find and interpret data sources, manage large amounts of data, merge data sources together, ensure consistency of data-sets, create visualizations to aid in understanding data, and communicate insights/findings in a simplified way to reach people who do not understand complex statistics.
11. Prioritize, prototype, design, build, test and deploy analytics models and scorecards in agile methodology.
12. Develop communication, training and change management deliverables required to increase adoption.
Required Qualifications:
1. Bachelor's Degree in Computer Science or
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