Senior Healthcare Assistant - Hospice at Home
Our Vision is to make every day the best day possible for patients, and those closest to them, living with life-limiting illnesses in South Devon.
As Senior Healthcare Assistant, you will deliver this by working alongside a Hospice at Home Sister, providing professional care and support to our patients and families in their own homes.
Main Duties of the Job
To be successful in this role, you will need to have extensive experience in caring and have an NVQ level 3 in Health and Social Care or the equivalent. You should be passionate about providing excellent quality palliative care to people in their own homes.
You will need to have excellent communication skills and work well both independently and within a very supportive team. You will be working shifts to cover 7 days a week.
You will be driven by our cause and will enjoy working in a fast-paced environment as part of a close team. Delivering on our strategy requires real teamwork, energy, and passion; no two days are ever the same!
About Us
What's in it for you?
You will be supported and encouraged to innovate and try new things. Our scope of work and confident organisational vision create opportunities for progress and development. We work together with passion and pride in an environment where people are caring, considerate, inclusive, and welcoming. It can be tough, but you'll clearly see the importance and impact of your work and feel recognized as part of something remarkable. We provide free parking on site, free uniforms, excellent induction, meaningful appraisals, and encouragement to develop your skills and progress your career if you wish.
Working at Rowcroft Hospice
Rowcroft Hospice is an independent charity that provides comfort, support, and specialist care to over 2,000 patients and their loved ones across South Devon each year. Our Vision is to make every day the best day possible for patients and those closest to them, living with life-limiting illnesses in South Devon.
For More Information
For more information or an informal discussion about the role, please contact Karenne Weaver, Head of Community and Hospice at Home, on 01803 217638 or email karenne.weaver@rowcrofthospice.org.uk.
Job Responsibilities
Job Title: Senior Healthcare Assistant - Hospice at Home
Band: Band B
Location: Rowcroft Hospice
Reporting to: Hospice at Home Nurse in Charge
Job Purpose: Our Vision is to make every day the best day possible for patients and those closest to them, living with life-limiting illnesses in South Devon. As Senior Healthcare Assistant, you will deliver this by working alongside a Hospice at Home Sister, providing professional care and support to our patients and families in their own homes.
Our Values:
Honesty & Integrity, Generosity of Spirit, Respect, Team Player
Key Roles and Responsibilities:
1. Attend to patients in their own homes, providing personal care such as feeding, washing, and repositioning, and giving medications.
2. Sit with patients to allow families/carers to rest, liaising with the Sister on duty to report changes in condition, a need for medication, or to ask for assistance.
3. Provide emotional support to families.
4. Support Registered Nurses and Sisters with care after death.
5. Provide after-death information for families, including contacting funeral directors, certification of death, and bereavement support.
6. Document care given on the electronic database used by the hospice.
7. Take reasonable care for your own safety and the safety of others. Adhere to all Health & Safety requirements, including Covid-19 secure processes and procedures.
8. Promote a culture of continuous learning and development and wellbeing. Identify your own learning and development needs and ensure your mandatory and essential training is up to date. Help to create an environment that continually critically questions practice and promotes learning.
9. Play an active part in team meetings and ensure your mandatory and other relevant training is kept up-to-date.
This list can never be exhaustive but covers most of the work you'll be doing - always with talent, initiative, and a commitment to great customer service.
Infection Prevention
All Rowcroft Hospice employees in both clinical and non-clinical roles are required to adhere to the Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times to reduce the burden of Healthcare Associated Infections including MRSA.
You agree to the following responsibilities:
1. To decontaminate your hands prior to and after direct patient care or contact with the patient's surroundings;
2. To take part in mandatory infection control training provided;
3. To responsibly manage your own infections (other than common colds and illness) that may be transmittable to patients, including contacting Occupational Health for guidance.
Place of Work
This role has been identified as a Fieldworker (role could be carried out at a Rowcroft site or other location, including home, subject to the varying needs of the role. You will spend planned time at Rowcroft sites or other locations as the role requires, which could include patient homes and Rowcroft and non-Rowcroft locations to meet the needs of the service).
This will be fully discussed and agreed with the postholder to meet individual and business needs.
Person Specification
General Requirements
* Please refer to job description above.
Experience
* Experience in a healthcare setting.
* Experience in the community or in a hospice.
Knowledge and Skills
* Excellent customer service towards all internal and external customers.
Personal Requirements
* Access to transport.
* Able to work on your own in people's homes, including overnight.
* Friendly, welcoming, and inclusive.
* A positive can-do attitude and a problem-solving approach.
* A commitment to continually learn and develop.
* Leadership through creative problem-solving, a positive can-do attitude, and a willingness and desire to ensure all who come into contact with Rowcroft have the best possible experience.
* Proven ability to be part of a committed and hardworking team in line with the ethics and values of Rowcroft Hospice, acting in the best interests of Rowcroft at all times.
* Willing and able to volunteer for at least one Rowcroft event each year.
Qualifications
* NVQ Level 3 or equivalent in healthcare.
* Palliative care module.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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