If you’re passionate about innovation and efficiency, then this is a perfect opportunity to make a lasting impact here at AO. By driving systems strategic transformation and advancing systems design at AO, you'll shape the future of technology, deliver meaningful outcomes, and work in a dynamic, collaborative environment.
You'll lead the rollout of Microsoft Dynamics 365 and other COTS solutions across the department. This role is key to managing vendors, aligning stakeholders, and driving transformational change across core areas like Finance, Supply Chain, HR, Logistics, and Online Retail. Reporting to the Head of Enterprise Applications, you’ll define roadmaps, foster collaboration, and optimise processes to support AO.com’s growth.
Here's What You Can Expect To Be Doing
Programme Delivery & Strategic Alignment
* Lead ERP transformation efforts to ensure alignment with business goals and delivery of measurable benefits.
* Collaborate with leadership to define roadmaps and ensure the transformation aligns with AO.com’s growth objectives.
* Build and maintain strong relationships with system integrators and vendors to ensure smooth collaboration.
* Act as a key liaison between executive leadership, business units, and delivery teams to maintain alignment and focus on key project deliverables and strategic outcomes.
Operational Transformation
* Drive process optimisation across Finance, Supply Chain, HR, and Logistics, aligning ERP capabilities with operational needs.
* Ensure seamless integration of ERP solutions into existing IT ecosystems, minimising disruption and ensuring continuity.
Change & Adoption
* Develop and implement training programmes, communication strategies, and stakeholder engagement plans to facilitate adoption.
* Champion change management to ensure teams are ready to embrace new systems and workflows.
* Proactively identify and address risks and blockers to ensure timely and successful project delivery.
* Implement mitigation strategies to handle challenges effectively.
* Monitor and report on progress, providing clear updates to leadership and ensuring transparency throughout the transformation.
A Few Things About You
* Transformation Leadership: Proven experience driving ERP transformation programmes, particularly with Microsoft Dynamics 365, ensuring successful implementation and measurable outcomes.
* Vendor and Stakeholder Management: Skilled at managing vendors, facilitating collaboration, and ensuring accountability through clear deliverables and timelines.
* Business Process Expertise: Adept at optimising processes across Finance, HR, Logistics, and Supply Chain to align with ERP capabilities and industry best practices.
* Problem Solver: Proactive in resolving challenges, maintaining momentum, and ensuring programme success.
* Change Management: Experienced in leading organisational change initiatives, including training, communication strategies, and system adoption plans.
* Risk Management: Highly capable of identifying, managing, and mitigating risks with a structured approach to ensure smooth programme delivery.
* Strong Communicator: Exceptional interpersonal skills with the ability to influence and align stakeholders at all levels of the organisation.
A Bit About Us
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.
Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.
* Our Value Creation Plan; We've created a unique long term bonus plan for every AOer to share in our success, giving you the opportunity of an exceptional reward in return for exceptional business performance.
* Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
* Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
* Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
* Discounts; exclusive discounts across our product range.
* Family leave; Enhanced Maternity, Paternity and Adoption leave.
* Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
* On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!
To see all our benefits and perks, visit our AO Benefits page.
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