This role leads the team delivering the GLO and HSS Appeals redress schemes for postmasters affected by the Post Office Horizon scandal. Over a 20-year period, the Post Office wrongly accused many innocent postmasters of stealing cash from their branches, based on evidence from its accounting system Horizon. After a long fight in the High Court dramatised last year by ITV, a group of 555 postmasters revealed the truth about what happened. The case showed that Horizon was flawed and that the Post Office had acted unfairly. The Courts subsequently overturned over 100 convictions: in an unprecedented move, Parliament has recently overturned hundreds more. The Department for Business and Trade is now paying hundreds of millions of pounds in redress to those affected. A Statutory Inquiry is finding out what went wrong, so that lessons are learned to ensure it can never happen again. In 2020, the Post Office established the Horizon Shortfall Scheme (HSS) to provide redress to current and former un-convicted postmasters who suffered losses as a result of the Horizon scandal. In September 2024, the Government announced a new independent appeals process, delivered by the Department for Business and Trade, for postmasters in the HSS for who feel their financial settlement did not reflect the true extent of their losses. In March 2023, Government launched the GLO Compensation Scheme in order to ensure that those postmasters who took part in the original High Court case had access to similar levels of redress as their peers. The scheme has settled over half over the claims expected, but there remains much to do. Thanks to its excellent performance in delivering the GLO scheme, the same team has now been asked also to deliver the HSS appeals process. The team is strongly motivated and highly committed to delivering results. The work is interesting, high profile and fast-paced, including responding to very regular interest from both Houses of Parliament and to regular scrutiny in the media. The work - and the responsibilities of individual posts - evolve over time: as we deliver against one challenge, the next presents itself. The work offers great opportunities to work with Ministers, HM Treasury and senior officials and to build your skills in multiple ways. It is central to DBT Ministers' desire to right the wrongs of the past and ensure postmasters receive fair redress. The Role
* Lead a team of approx. 12 (2 G7s, 4 SEOs and 6 HEO), plus colleagues in functions such as legal, analysis, finance, project management, to deliver the schemes effectively.
* Manage the day-to-day relationship with a wide range of stakeholders outside Government and within DBT and HM Treasury.
* Drive scheme delivery strategy and lead on the response to any delivery challenges faced by the GLO and HSS Appeals schemes. You will also contribute to wider delivery of compensation to postmasters.
* Make sound, evidenced-based decisions about policy and operational choices.
Disability Confident
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