We are seeking to appoint an enthusiastic individual who would like to work in our busy Public Health and Housing Options Service.
The post will cover all aspects of the work of the public health team with a specific focus on the Community team. This team covers environmental protection, anti-social behaviour, and private sector housing service requests and programmed inspections for water safety. It also covers registering grants for disabled adaptations, invoicing for water sampling, and providing advice on the range of services we provide.
This is a varied role responsible for core business and technical support to our front-line teams, and as such, you will be at the heart of what we do.
You will liaise with officers in dealing with customers and other agencies, allocate and triage service requests, and provide the full range of other business support as required. In doing so, you will be a key point of contact for the community team but also provide cover and support to a wide range of other areas with training and development opportunities.
An ability to prioritise effectively and manage data/information while supporting business processes with attention to detail is essential. You will need to hold (or be working towards) relevant qualifications, e.g., Level 3 NVQ in Business Admin/Customer Services, and ideally have recent customer services experience in a similar role along with proven business support skills, ideally in a statutory or regulatory environment.
You should be committed to delivering excellent services and maintaining effective relationships with other officers, members, and key stakeholders/partners, drawing upon good communication and interpersonal skills. Ideally, you will have a full driving licence and your own transport.
You will also need the confidence to deal with sometimes challenging or difficult situations and to work effectively with other authorities and agencies. Computer literacy is essential, and a working knowledge of IDOX Uniform, Integrator, and Orchard Software is desirable (though training can be provided).
The Public Health and Housing Options service is dedicated to providing career development opportunities, and this role is a great stepping stone into a career in environmental health if this is of interest.
A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.
Unfortunately, we are unable to sponsor skilled worker visas at this time.
Please remember to quote the following post and vacancy numbers:
CLOSING DATE: 6 January at 5:00pm
POST NUMBER: ES26
VACANCY NUMBER: 2024182
MDDC reserves the right to close this vacancy early. We therefore encourage early applications.
We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.
We're committed to Equality of Opportunity and welcome applications from all sections of the community.
If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion.
Thank you for showing an interest in this vacancy and we wish you every success with your ongoing job search.
#J-18808-Ljbffr