This job is with E.ON UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. We are looking for a Metering Operations Delivery Manager to join our team. This role is paying from £58,693 - £71,634 along with a market leading benefits package. Here's what you'll be doing npower Business Solutions (nBS) powered by E.ON is a leading £5 billion revenue business with a vision to become the number one B2B energy supplier in the UK. We serve approximately 60,000 customers and manage around 300,000 meter points in the Industrial and Commercial (I&C) sector. Job Opportunity: Metering Operations Delivery Manager Join our team as a Metering Operations Delivery Manager, where you'll lead the delivery and optimisation of metering installation and maintenance activities across I&C portfolios, including NHH, HH, and Gas. You'll guide a team of metering experts, ensuring compliance with complex metering regulations and delivering on regulatory obligations. In this role, you’ll manage the end-to-end lifecycle of metering services, develop delivery models with customers and agents, and maintain a strong governance framework to meet all roll-out mandates. If you're ready to drive performance and compliance in metering operations, we want to hear from you Responsibilities Metering Operations Delivery Manager Lead and optimise metering installation and maintenance across I&C portfolios, ensuring compliance with regulatory obligations. Manage a team of metering experts, oversee complex metering projects, and deliver within budget. Drive performance through continuous improvement of systems and processes, mitigating risks and meeting regulatory requirements. Develop strategic relationships, manage stakeholder engagement, and influence senior leaders to achieve business objectives. Metering Services Lead Own customer relationships to develop delivery models, ensuring metering services meet I&C and customer expectations. Manage stakeholders and service providers to deliver efficient metering solutions, optimize performance, and meet contractual obligations. Deliver cost-effective metering services, ensuring compliance and operational excellence. Metering Service Provider Manager Lead the relationship with metering service providers to deliver end-to-end solutions. Monitor and optimise field activity, manage capacity, and ensure performance targets are met. Identify and implement improvement actions to enhance service delivery and mitigate risks. SMART/AMR Rollout Programme Manager Design and execute the SMART/AMR rollout programme for I&C customers. Oversee the end-to-end lifecycle of metering services, ensuring compliance with regulatory mandates. Represent the business with external regulators and ensure governance frameworks are in place. Compliance and Governance Manager – Metering Services Ensure compliance with regulatory frameworks and lead governance for metering services. Manage assurance reviews, track controls, and influence policy changes. Play a key role in sales strategy, ensuring metering delivery risks are understood and addressed. Departmental Leader – Metering Operations Lead and motivate a high-performing team, fostering a customer-focused environment. Empower staff, embed a culture of excellence, and drive engagement to deliver outstanding metering services aligned with business and customer values. What we need from you Essential Detailed knowledge of energy metering and the drivers of successful performance. Understanding the regulatory and commercial frameworks and the operational processes of internal and external teams. Ability to operate within a highly complex and rapidly changing market. Experienced in directing a multi-functional team of specialists with strong leadership and coaching capabilities. Strong organisational skills with ability to balance tactical and strategic business priorities. Ability to analyse and interpret complex, multiple sources of data and insight to optimise service and financial performance, provide intelligent commentary and make critical business decisions having an end-to-end view of the metering supply chain. Highly skilled organizer, able to manage multiple competing priorities and stakeholders. Desirable Experienced in industry data flows, market interactions, metering communication processes, metering field activity, to optimise end-to-end delivery. Enthusiastic and passionate about delivering and exceeding business performance. Eager to deploy new (digital) technologies to increase performance and efficiency. Creative thinking to find new opportunities and resolve emerging problems. Here’s what you need to know Award-Winning Benefits : Our market-leading benefits package includes 26 days of holiday plus bank holidays, a generous pension scheme, life cover, bonus opportunities, and access to 20 flexible benefits with tax and/or NI savings. Recognised with the Personnel Today Reward, Recognition and Benefits Award 2022, our benefits truly stand out. Recognised for Family-Friendly and Hybrid Policies : In 2024, we earned Double Recognition at the Personnel Today Awards for our exceptional family-friendly and hybrid working initiatives. Lets discuss how we can work together flexibly. Inclusive Employer : As the only energy company in the Inclusive Top 50 UK Employers (currently ranked 8th), we’re committed to equal opportunities, diversity, and fairness for everyone. Support for Disabled Applicants : As a Disability Confident Employer, we guarantee an interview for all disabled candidates who meet the minimum role criteria. Development Opportunities : With inclusive talent networks, learning resources, and skill-building programs, your career growth is a priority. At a glance Reference no.: 233754 Closing date: 03/02/2025 Salary: £58,693 - £71,634 Get in touch For more information about the role please contact Ailsa MacQuillin on ailsa.whaleyeon-uk.com About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us www.eon-uk-careers.com E.ON Life ￫ Find out more We Are Flexible ￫ Find out more We have market leading benefits ￫ Find out more We are Better Together ￫ Find out more