Assistant SME Trading Underwriter
Working hours: This role is available on a part-time, job-share or full-time basis
Location: Cardiff/Hybrid
The opportunity:
Are you looking to build on or begin a career in Insurance? Would you like to work for one of the world’s biggest and most respected Insurance companies?
We are currently expanding the team and are looking for individuals to join and support the continued growth and development of the SME Retail Underwriting Centre. We are looking for Assistant SME Trading Underwriters to come and join us in Cardiff and this could be you!
Working in our SME Underwriting Centre, you will analyse and underwrite new and renewal business, interact with Brokers to support their customers and work as part of a diverse team in a fast-paced environment. If you pride yourself in providing excellent customer service every day, then you could be the perfect fit.
What will you be doing?
1. Build and manage relationships with Brokers in support of business retention, acquisition and their customers' insurance needs.
2. Support Zurich's culture by demonstrating trading and negotiation behaviours.
3. Qualify accounts to meet with the organisation's appetite, balanced with sound business opportunity and analysis of exposures and risk.
4. Quote and set coverage, negotiate terms and conditions on New Business, Mid Term Adjustment and Renewals.
5. Make outbound calls to Brokers, demonstrating a desire to win business, alongside managing tasks, inbound calls and live chat.
6. Resolve technical problems by referring to policies, procedures, specifications and on short-term, defined scope projects.
7. Administer and monitor underwriting rules and guidelines and insurance laws and regulations.
8. Be an active team member of a large multi-location Underwriting environment.
What are we looking for?
1. Excellent communication skills.
2. Basic knowledge of the insurance industry/Financial Services and the legal and regulatory environment is preferable but not essential.
3. A solutions and service orientation.
4. Team player.
5. Strong skills in relationship building, active listening, needs analysis and win-win negotiating.
What happens next?
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Who are we:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
The financials:
* 12% defined non-contributory pension scheme.
* Annual company bonus.
* Income Protection.
* Life cover - four times your salary.
Time away:
* 25 days holiday a year plus bank holidays.
* You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
* The option to buy up to an additional 20 days or sell some of your holiday.
* Three days paid volunteering.
* Up to 16 weeks' full pay for maternity, paternity and adoption leave.
Your health is important to us:
* Access to Private medical insurance.
* Virtual GP appointments.
* Discounted gym membership.
* Free flu jab.
* Access to a wealth of support from our wellbeing partners.
We're making a difference:
* Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
* Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
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