Organisation: Leicestershire County Council
Work Location: County Hall, Leicester Road, Glenfield, Leicester LE3 8RA
Worker Category: Hybrid Worker (Tuesdays and Thursdays at County Hall)
Salary: £27,717 - £30,066 per annum
Working Hours: 37 per week
Contract Type: Permanent
Closing Date: 8th December 2024
Interview Date(s): 16th December 2024
Come and join our small and highly regarded team working with colleagues across the whole of Social Care and Targeted Early Help Services supporting them to build on excellence and embrace continuous improvement.
Are you a Good Motivator and Communicator?
Can the support you provide enable others to become passionate about data and the impact it can have on positive outcomes for children?
Are you Creative?
Can you find new solutions to problems, recognise which methods would benefit from automation, or identify new ways of showing that a Key Performance Indicator has been met?
About the Role
The Service Progression and Sustainability Team supports Social Care and Targeted Early Help Services in the sustainability of new ways of working. Therefore, the person we are looking for will be incredibly flexible, adaptable, and a strong communicator. The data you provide may be used strategically by Heads of Service to identify cost savings or practically by Social and Key Workers in planning their diaries based on actions due each week.
The focus of this role is on continuous service improvement. You will align systems and processes to reduce duplication, ensuring data is high quality and clean.
You will support teams with the collation of data for Improvement Cycle Meetings. You will also attend these meetings, providing training when necessary and support colleagues as they make data-informed decisions.
A thirst for continuing professional and personal development is crucial to this role to ensure that skills and knowledge are maintained and updated as you inspire, generate enthusiasm, and share good practice. This will support your ability to help develop and present training materials.
About You
To apply for this post, you must:
1. Have recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in a relevant area, or substantial demonstrable experience as identified in the following points.
2. Be able to prepare reports confidently and accurately for managers analysing and interpreting quantitative or qualitative data, present findings to a wide range of audiences, and clearly identifying links across the whole Service.
3. Have a good understanding of performance management, continuous improvement, quality assurance, and service improvement tools.
4. Be a strong communicator who inspires, generates enthusiasm, and shares good practice with colleagues at all levels. Form and maintain constructive working relationships where your credibility enables you to support change processes.
5. Be able to use information technology applications to a high standard i.e. Microsoft Outlook, Word, Excel, and be able to quickly learn how to use Tableau, Power BI, and Mosaic.
6. Be able to prioritise effectively a wide range of competing demands to meet deadlines whilst still ensuring accuracy of work, respond flexibly to changing requirements, and work under minimal supervision.
7. Apply the principles of equal opportunities in service provision, promoting anti-discriminatory practice.
You must also have an understanding of and commitment to equality, diversity, and inclusion.
In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories on our career site.
For more information or an informal discussion, please contact:
Mrs. Chris Chorlton, Business Development Manager for Change
Email: chris.chorlton@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.freshdesk.com/support/home.
By applying for this post, you agree to our Terms and Conditions.
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