Were currently recruiting for a leading supplier of fire protection solutions and high-performance insulation. They are looking for a Technical Advisor to be based in Bristol for this hybrid role.
Principal Responsibilities of a Technical Advisor
General
* Demonstrate continuous improvement.
* A high level of accuracy in delivery.
* To comply with the department filing structure, including the accurate recording of project data and working in accordance with all department quality assurance procedures.
External Customer
* To answer all technical enquiries and undertake any further action that is required to satisfy the enquiry.
* To understand the assess the risk in accordance with company policy prior to release to client.
* To be mindful of the customer perspective and communicate advice in an appropriate manner
* To supply specialist CAD details to Customers on on-going projects.
* To provide guidance and advice to client to enable them to achieve sign off from relevant parties.
Internal Customer
* To provide Technical Assistance to Marketing, Systems development & system support departments.
* Help train Technical Team members & external sales teams in all aspects of the product and systems were required.
* To give Auto CAD training to internal personnel as required.
Skills/Experience
* Educated to A level standard.
* Having a qualification such as HNC/HND educated in a Building, Architect or Structural Engineering related field or a person who can demonstrate work experience in a relevant trade would be an advantage.
* Good all-round computer skills with focus on MS Office
* A strong level of technical experience
* A clear communicator through all media in English
Able to work permanently in the UK, without sponsorship or needing to apply for a VISA.
All new hires must compete an IFE level 3. After they pass probation (6 months) they will then have 18 months to study and pass the exam ( the organisation will pay for the certification as it is a business requirement).
* TA1 is a very junior role so open to those who have just done A levels/college or no degree but relevant experience.
* TA2 is slightly more experienced. Wed expect degree/HNC/apprenticeship and AutoCAD experience.
Sharples Davies guide on salary for a Technical Advisor
* TA1 Negotiable base salary
* TA2 Negotiable base salary
Other Benefits of a Technical Advisor
* 10% Bonus
* Pension
* 25 days + stats
* Free and confidential employee assistance program
* Online discount scheme
* Cycle Scheme
* Childcare vouchers
* Perform annual salary reviews
If youre interested in this Technical Advisor role, get in touch with Olivia today!
01257 483 940
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