Are you a tech-savvy problem solver looking to kickstart your career in IT? Do you have a passion for technology and a knack for helping others? If so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic team as an IT Support Technician Apprentice!
They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their clients with innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to excellence and continuous learning.
As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team.
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In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Providing First-Line Support: Assist clients and internal staff with technical issues via phone and email.
2. Monitoring Alerts: Investigate and resolve monit...