Job Description
Once, there was a vision: to transform cities with thriving communities and seamless living experiences. This vision grew into a reality—a portfolio of 4,000 BTR units, buzzing with life. But this is just the beginning. In the next few years, that number will more than double to 8,500 units, and this innovative developer is looking for a Head of Operations to lead this monumental growth.
Imagine standing at the helm of a rapidly expanding portfolio, overseeing the heartbeat of entire communities. Your mission? To scale operations from 4,000 units to 8,500 without missing a beat—creating vibrant, seamless, and efficient living experiences for thousands of residents.
From development handovers to tenant satisfaction, you’ll oversee every operational touchpoint, ensuring our properties not only meet but exceed expectations. You’ll lead a talented team of property managers, maintenance experts, and service innovators, transforming everyday living into something extraordinary!
What You’ll Do:
* Oversee seamless site handovers and new property launches, ensuring operational readiness.
* Ensure properties are maintained to the highest standards, maximizing occupancy and rental yields.
* Lead the development of resident-centric strategies to enhance tenant engagement and satisfaction.
* Foster a culture of excellence, collaboration, and continuous improvement.
* Manage operational budgets, ensuring cost efficiency and profitability.
Who You Are:
* 5+ years in senior operational roles within BTR, property, or large-scale residential portfolios.
* You see the big picture and create strategies to match.
* Known for inspiring and developing top-tier teams that thrive on success.
* Skilled at optimising processes, systems, and service delivery across.
Please call me on 074 7821 7743 or visit me on LinkedIn (Johan Keutcha) and send me a message there. We understand that your CV might not be up to date. No problem, just send me what you have.
We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.