The IT Delivery Lead is responsible for overseeing the successful delivery of IT projects & initiatives within one or more technology towers ensuring they are completed on time, within budget, and to the required quality standards by leading and coordinating cross-functional teams, managing project tasks & backlogs, mitigating risks, and maintaining clear communication with stakeholders throughout the lifecycle, utilizing Agile methodologies and the management of Scrum Master(s) and Technical Analyst(s).
Operational Responsibilities
* Develop detailed plans, including timelines, milestones, resource allocation, and dependencies.
* Lead the delivery of technology programs, ensuring timelines, budgets, and quality standards are met.
* Ensure Agile ceremonies like sprint planning, backlog grooming, daily stand-ups, and retrospectives are taking place within projects and initiatives.
* Responsible for one or more delivery towers, and multiple delivery squads within those towers.
* Define technical deliverables from all teams are aligned to the project needs and work with the PM to ensure delivery to time and budget.
* Resource planning and allocation across delivery towers and squads.
* Cross-project technology alignment and interlocking of decision making, in partnership with PM’s.
* Support projects to manage risks and dependencies.
* Continuously monitor and evaluate delivery performance, including usage metrics to monitor and make recommendations and decisions to ensure plans remain on target.
* Identify and address delivery challenges and blockers (including technical and resourcing) contributing to the continuous improvement in processes and outcomes.
* Oversee testing activities to identify and resolve defects.
* Experience in understanding and responding to common technical requirements which may include topics such as integration capabilities, APIs that aid in building common tasks and requirements.
* Lead and motivate cross-functional teams consisting of developers, testers, designers, and other technical specialists.
* Delegate tasks effectively, providing clear expectations and coaching team members.
* Foster a collaborative and positive team environment.
* Responsible for guiding their team to complete projects successfully and on time.
* Responsible for the delivery for all work inside the technology tower(s) which could be projects, initiatives, change requests, production fixes etc.
* Lead the effort to design, build and configure applications, infrastructure, and services acting as the primary point of contact.
* Work closely with the Platform team to feedback and ensure their capabilities and services are aligned and utilized by IT Delivery towers.
* Work closely with the TMO and PM communities to align the delivery journey optimizing the processes and making them as efficient and cost-effective as possible.
* Regularly communicate with stakeholders and develop strong relationships to surface, balance and prioritize feedback, priorities, and deliverables from multiple groups such as TMO, InfoSec, Infrastructure & Operations, DevOps, Platform Team, Technology Towers etc.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Insurance and Employee Benefit Funds
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