We seek a skilled and motivated Fibre Installation Technician to join our growing team. This is based in Norfolk, Norwich and Peterborough. In this role, you will be responsible for the installation, maintenance, and troubleshooting of fibre optic networks in multi-dwelling units (MDUs) such as apartment complexes, office buildings, and mixed-use properties. You will work in residential hallways to ensure installations are completed efficiently, safely, and to the highest standards.
Key Responsibilities:
· Fibre Installation: Install, test, and maintain fibre optic cables and related equipment within MDU environments.
· Customer Interaction: Communicate effectively with residents, property managers, and other stakeholders to schedule and complete installations.
· Troubleshooting: Diagnose and resolve technical issues with fibre installations, including light loss, connectivity issues, and equipment malfunctions.
· Site Preparation: Assess MDU building layouts and design installation plans, ensuring efficient fibre routing with minimal disruption.
· Compliance & Safety: Follow all safety guidelines, industry regulations, and company protocols for fibre optic installation and maintenance work.
· Documentation: Accurately complete installation reports, job logs, and other documentation as required by the company and regulatory standards.
· Upgrades & Maintenance: Perform necessary upgrades and routine maintenance on exis...