Summary
Manorfield is a happy and exciting learning community that nurtures high attainment and ongoing success for all. The vision of Manorfield Primary School is to be a high achieving school at the heart of the community where children learn effectively and everyone is valued as an individual.
Wage
£12,955.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday to Friday 8:30am- 4pm including a 1 hour break
32 hours 30 minutes a week
Start date
Tuesday 22 April 2025
Duration
1 year 4 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Key Responsibilities:
* Deal with front line enquiries from staff, pupils and visitors in person, by phone or e-mail politely, professionally and promptly and where necessary confidentially
* Be able to manage and supervise Reception area alone
* To direct any queries to correct part of school
* To ensure that the Reception area is tidy and secure at all times
* Distribute internal and external post and correspondence as appropriate
* Liaise with outside agencies, pass on messages when necessary
* Maintain health, safety and security of the school by ensuring that all visitors sign in and are reported to the right person
* Ensure that the security gate is operated appropriately
* Ensure that goods are signed for, meet the delivery note contents and arrange for the distribution and storage of stock as appropriate
* Assist with attendance monitoring and follow up child absences
* Input invoices on Access Finance system. (Data input accuracy and numeracy essential)
* Undertake filing and photocopying; to assist users with the operation of the photocopier
* Provide administration assistance as required
* Become familiar with the children and parents
Where you’ll work
Wyvis Street
London
E14 6QD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
LET ME PLAY LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Study towards a relevant qualification, Level 3 Business Administrator Diploma
* On-the-job training and mentoring from experienced professionals
* Regular review meetings to track progress and development
Requirements
Desirable qualifications
GCSE in:
* English (grade 4 - 9 or equivalent)
* Maths (grade 4 - 9 or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Non judgemental
* Patience
Other requirements
Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.