Role: Director - Sales UK/Europe
Location: London, UK
Type: Permanent
Desired Industry Experience: 12+ Years
Relevant Experience
The incumbent should have at least 9-12 years in Software and Services sales in the European Market, exposure in EMEA region would be advantageous with a proven track record and excellent sales credentials. Candidate should have solution selling and new account generation experience in Customer Experience Management Solutions including CMS, UX/UI, CRM, CCM, Platform Engineering, Data Analytics & Integration solutions across different technology platforms in Insurance, Healthcare, Pharma, and Lifesciences industry sectors.
Role Description
* Achieving booking, billing and profitability targets for the region.
* Prospecting, qualifying, proposing, negotiating, and closing mid/large sized business deals.
* Developing a healthy pipeline of suspects and prospects and accurately forecasting business deals to be closed.
* GTM strategy for new leads & pipeline, winning new accounts and expanding business in existing accounts for CXM, CCM, CRM, Data Analytics and Integration solutions and services.
* Understanding & experience in Insurance, Healthcare, Pharma and Lifesciences industry sectors.
* Setting customer expectations consistent with service offerings and delivery potential.
* Building credible and lasting relationships with prospects and customers for repeat business.
* Maintaining contact and opportunity information complete, accurate and in a timely manner in CRM.
* Having a comprehensive channel strategy/multipoint lead generation.
* Attending and representing the company at various business and industry meetings and trade shows.
Desired Skills
The ideal candidate must possess the following qualities:
* Must be residing in the UK and willing to work across the EMEA region.
* Language fluency in English.
* An in-depth knowledge of the dynamics of the IT services industry.
* Is a proven account "hunter".
* Excellent leadership skills.
* Extensive experience of direct selling of IT solution services.
* Successfully pursued business that supports CXM, CCM, CRM, Data Analytics and Integration solutions and services across different technology platforms in Insurance, Healthcare, Pharma, Lifesciences industry sectors.
* Good to have established network of business contacts in CCM Solutions (Quadient, Smart Communications, OpenText Extream) domain.
* Knowledge/experience with cloud-based applications B2B.
* Broad knowledge/experience with WCM, CCM, DWP, CRM, ERP, ECM, RPA, Integration Solutions, Analytics, AMS enterprise level products/services.
* Experience with Managed Services offerings.
* Built Partnership channel to market.
* Built strong sector base expertise.
* Ability to convince, handle objections, and close big-sized deals quickly.
* Relevant C-level contacts in the European market.
* Must be both dynamic and proactive in sales approach and be extremely solution-oriented.
* Worked in Indian Offshoring Services environments, understanding the dynamics and cultures.
Academic Qualification
Bachelor's degree in computer science or IT will be an added advantage.
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