Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3000 sq metre Roman-inspired spa-Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a hosted home, bringing people together that have plenty to say and nothing to prove.
What’s in it for you?
At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
1. Biannual company socials plus smaller social and sports groups.
2. Exclusive staff rates and F&B discounts across sister properties.
3. Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners).
4. Colleague spaces stocked with food, drinks and locally sourced coffee.
5. Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
6. Added protection of our pension, BUPA, and life assurance schemes.
7. 30 days holiday, inclusive of bank holidays, which increases with length of service.
8. Colleague Forums and Sustainability Committees to help create The Estelle Way.
9. Recommend-a-friend bonus scheme.
As the Team Experience Host you will manage our colleague spaces; the Green Room where colleagues can relax with teas, coffees, a hot meal provided daily, as well as The Bothy the changing areas. You will ensure a smooth operation with a focus on safety as well as general welfare, and assist with basic cleaning, general duties and stock control of our colleague food and amenities. You will also play a key involvement for social events. As a member of the People and Culture team, you will play an integral role in supporting our vision for Estelle Manor to be a great place to work and place a high importance on the happiness of all colleagues whilst at work.
Who we are looking for?
1. An enthusiastic team player with a positive mindset and hugely charismatic.
2. Customer focused to provide an excellent service.
3. Experience managing the daily operations, set up, standards, operating procedures.
4. Ability to perform under pressure and deliver results to deadlines.
5. Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
6. Excellent communication skills and comfortable talking to all colleagues and senior management.
Please be aware this role will require flexibility for weekend working.