Specific duties and responsibilities vary depending on the specific role and service; however, all of our support workers and senior support workers are supported by a team of qualified professionals. Duties include:
1. To develop knowledge and understanding of the lived experience of people in your care so that you can provide the right support that will meet their own identified needs.
2. To advocate for your service users so that they are at the forefront of designing their own mental health care and support and so that their voice is heard at all levels.
3. To develop supportive and caring relationships with individual service users and to provide daily support through encouragement, understanding, and motivation.
4. To deliver prescribed 1:1 and group interventions within the scope of the support plan, with care and compassion. This may include, but is not exhaustive:
1. Budgeting, benefits, and welfare rights
2. Diet, exercise, and well-being
3. Planning, shopping, and cooking of meals
4. Education, occupation, training, and development
5. Healthy lifestyle, healthy choices
6. Activities of daily living
7. Administering of oral medication
8. Rest, relaxation, and vocation
5. To provide updates to senior staff on individuals' mood, behaviour, interaction, motivation, and mental health so that plans of care can be reviewed accordingly.
6. Sensitively support individuals with activities of daily living with the goal to meet these needs and enhance these essential living skills.
7. To work with and without direct supervision.
8. Help identify early signs of relapse and regression by monitoring the individual's progress, level of functioning, and mental state, and alert the appropriate staff involved in the person's care.
9. To maintain informative electronic records.
10. To undertake such other duties as may be determined from time to time within the general scope of the post.
11. Be able to work flexibly within the different elements of the appropriate service pathway when required.
12. To ensure delivery of care in accordance with care plans and risk management plans.
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