We are looking for a Technical Support Specialist to join our team in the United Kingdom. This role is essential in providing after-sales support to our clients, ensuring the optimal performance of our ovens and maintaining the highest standards of service and brand reputation.
Key Responsibilities:
1. Provide technical assistance to customers after purchase, ensuring quick and efficient issue resolution.
2. Communicate effectively with other technicians to diagnose and solve any technical problems.
3. Deliver technical training sessions to customers and partners, ensuring proper product usage and maintenance.
4. Accompany the Area Sales Manager to strengthen customer relationships and enhance the company's brand image in the market.
5. Act as a trusted technical advisor, ensuring customer satisfaction and long-term engagement.
Requirements:
1. Based in the United Kingdom.
2. Technical background with experience in troubleshooting and customer support.
3. Strong problem-solving and communication skills to liaise with clients and internal teams.
4. Ability to conduct technical training sessions and explain complex concepts clearly.
5. A proactive, detail-oriented, and customer-focused mindset.
What We Offer:
1. The opportunity to be part of a leading company in the industry.
2. A competitive salary with additional benefits.
3. A dynamic and collaborative work environment.
4. Career growth opportunities within an expanding business.
5. A permanent contract with job stability.
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