Job Title: Sales Manager Department: Sales - Residential Team Reports to: Head of Residential Sales Location: Huddersfield/Hybrid We want to be at the forefront of making a positive impact on the world. Our focus is providing Clean Technology to make the world a more sustainable place and every single transaction we make creates a brighter future. Our mission is to have renewable energy generation for every home and business throughout the world. Join Segen for an opportunity to help change the world with every action you make. It’s fast paced, challenging, dynamic and incredibly rewarding, because changing the world isn’t easy Company Profile Segen Ltd was formed in 2004 and is the UK’s largest Wholesale Distributor of Solar PV, Energy Storage Systems and EV-charging. With a growing European and international focus Segen is now part of the Labora Group since 2021. Segen Group turnover is more than £300m and growing at over 50% per year so there has never been a better time to join the team. Our customer base consists of commercial and residential installation companies. Access to our unique on-line portal and design tool, plus our emphasis on product quality, consistency and availability sets us apart in the market. Segen is a fast-moving business that responds quickly to any market changes supported by its bespoke ERP system and database and team. Role: As an Account Manager at Segen, you will play a pivotal role in driving regional sales growth and maintaining strong customer relationships within your assigned territory. You will be responsible for managing and growing your account base, ensuring efficient administration and data integrity, collaborating with cross-functional teams, and representing Segen as a knowledgeable and reliable partner to our customers. Your dedication and expertise will contribute to Segen's continued success as a leading solar PV distributor Main duties Take ownership of assigned account base and actively drive revenue, margin, and order quantity growth. Elevate individual account sales to progress them to higher customer tiers. Maximize revenue and margin on individual orders by gaining commercial awareness. Collaborate with customers to understand their specific pipelines and requirements. Develop and maintain multi-level customer relationships to ensure continuity and loyalty. Gain insights into regional schemes and incentives through in-depth questioning. Maintain records within Segen’s Sales and Order Processing database. Accurately record all account activities in accordance with Standard Operating Procedures (SOP). Support fellow team members, sharing knowledge, best practices, and guidance. Share valuable information that can benefit the broader business across relevant departments Contribute insights regarding new products, processes, and personnel to enhance Segen's offerings. Develop and maintain a high level of product knowledge to effectively support customers. Engage in manufacturer-led training provided through Segen. Stay informed about new products and product updates for successful launches. Recommend alternatives and strategically guide customers to suitable products using features and benefits. Offer training to customers on the portal as needed for independent operation. Promote 'Training & Events' opportunities for customers to enhance their skills. Position yourself as a credible point of contact, guiding customers through their projects. Attend industry events and Segen Showcase to represent the company. Adhere to Segen's pre-defined processes to ensure consistency and efficiency. Job Competencies – Technical B:B sales experience. Proficiency in Microsoft Office Suite. Job Competencies - Behaviours Excellent communication, negotiation, and interpersonal skills. Strong organizational and time management abilities. Willingness to learn and adapt to new products and industry trends. Customer-focused mindset with the ability to build and maintain relationships. Analytical thinking and problem-solving skills. Ability to work independently and as part of a collaborative team. Attention to detail. What we offer: • 25 days holiday • EV Car scheme • Pension • Life Assurance • Discounted company products • Cycle to Work Scheme • Electric Car scheme • Career Development • Employee Assistance Scheme • Staff events and surprises