Employer: Frimley Health NHS Foundation Trust
Employer type: NHS
Site: Intensive Care Unit, Frimley Health Foundation Trust, Frimley Park Hospital
Town: Frimley
Salary: £14,184 - £15,096 per annum INCL HCAS
Salary period: Yearly
Closing: 12/01/2025 23:59
Administrative Assistant - Intensive Care Unit
Band 3
Job Overview
Come and join Frimley Health NHS Foundation Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative, and dynamic work environment!
We have an excellent opportunity for an Administrative Assistant to join the Intensive Care team. We have one vacancy for 21 hours per week, 3 days a week.
As an Administration Assistant for the Intensive Care Unit, you will be responsible for providing a comprehensive administration service to a specific area of the Intensive Care team and Critical Care Rehab team, which will include supporting a clinical team.
This is a diverse role, and you will be working in a busy and fast-paced environment within a team that values and supports each other. We are looking for people with administration experience, strong communication skills, the ability to work independently and as part of a team, and who can demonstrate our Trust values.
Main Duties of the Job
You will be processing clinic letters, data inputting, printing out patient discharge summaries from EPIC, supporting the wider teams as per service needs, and performing other general administrative tasks.
The role includes telephone and written correspondence with patients and service users.
* Require good working knowledge of Microsoft Office applications, excellent IT skills, and be highly organized with good planning skills.
* To plan and organize own work schedule using appropriate planning aids, demonstrating good time management and the ability to cope with the unexpected.
* To obtain and organize information in support of own work activities, maintaining confidentiality in accordance with organizational procedures.
* To ensure that secure systems are in place for the storage of all resources, including computerized information.
* To provide administrative and secretarial support to all relevant meetings, including the preparation and distribution of agendas, minutes, and other documents, as well as arranging venues and ordering refreshments when required.
* To set up and maintain effective filing, bring forward, and retrieval systems.
* To develop and maintain effective working relationships with other staff in the Directorate and the Trust, ensuring that a professional and seamless service is provided.
* When requested, identify and access information sources correctly, supplying the information in an appropriate format and within required deadlines.
Working for Our Organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability-confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management, leadership, and clinical skills training available.
We encourage applications from people who wish to work on a flexible basis, recognizing that flexibility may mean a range of different working patterns and hours. We do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed Job Description and Main Responsibilities
General
* To provide a comprehensive and efficient administration service to Matron and her team.
* To plan and organize own work schedule using appropriate planning aids, demonstrating good time management and the ability to cope with the unexpected.
* To obtain and organize information in support of own work activities, maintaining confidentiality in accordance with organizational procedures.
* To ensure that secure systems are in place for the storage of all resources, including computerized information.
* To provide administrative and secretarial support to all relevant meetings, including the preparation and distribution of agendas, minutes, and other documents, as well as arranging venues and ordering refreshments when required.
* To set up and maintain effective filing, bring forward, and retrieval systems.
* To develop and maintain effective working relationships with other staff in the Directorate and the Trust, ensuring that a professional and seamless service is provided.
* When requested, identify and access information sources correctly, supplying the information in an appropriate format and within required deadlines.
* Completion of monthly health roster for the nursing team.
* To enter/store clinic letters into shared drive and Electronic Patient Record system.
* To book appointments for patients.
Customer Care
* To ensure that all staff, visitors, and patients are treated in a courteous, professional, and considerate manner.
* To adhere to Trust policy in matters of confidentiality.
* If there are any queries, liaise with senior nursing staff.
Personal Training & Development
* To attend meetings and forums as required.
* To actively participate in annual appraisal and meet the requirements of the KSF Outline.
* To be aware of own limitations and seek guidance as required.
This job description is an indication of the type and range of tasks that are expected of the postholder, and other duties may be required in line with the role and the banding. It will be reviewed and amended from time to time in consultation with the postholder to take account of changing organizational needs.
Person Specification
Experience
* Be able to work in a busy environment and remain calm under pressure.
* Experience of working within a team environment.
* Competent with current software programs (i.e., MS Word, Excel, PowerPoint).
* Experience of taking and recording meeting minutes.
Qualifications
* RSA III or equivalent – or willingness to undertake.
Skills and Knowledge
* Excellent interpersonal skills.
* Ability to prioritize workload.
* Ability to communicate clearly.
* Basic numeracy skills.
* Knowledge of NHS targets.
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well-performing, well-led, and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey, and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit, as well as a £49 million major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100 million state-of-the-art hospital replaced the existing hospital facility at Heatherwood, and we are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investments in our quality improvement and digital programs to support our vision, and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June, and we are already beginning to reap the benefits of this ambitious investment.
Employer Certification / Accreditation Badges
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties, and as such, this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. It will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr