Our Client, an established freight forwarder, has an excellent opportunity to join a growing team in the air export department based in Heathrow (Southall).
Role Responsibilities:
1. Proactively promoting and demonstrating excellent customer service.
2. Handling client requests and queries effectively, escalating them where necessary.
3. Accurately completing customs paperwork for export and/or import customs entries.
4. Effective liaison with other departments and with our overseas partners.
5. Ensuring company financial regulations are followed and that the correct paperwork is raised as necessary.
6. Coordinating our Transport and Warehouse teams.
7. Supporting other members of the team in their learning and development.
Benefits:
1. Competitive Annual Leave.
2. Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel, and much more!
3. Employee Recognition Scheme.
4. Excellent Pension Scheme.
5. Cycle Scheme.
Salary: £35K subject to experience.
Hours: Monday to Friday, 10:00 - 18:30.
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