ECO Energy Customer Service Manager
Salary - £45,000 per annum
Hours – Full time
We are recruiting for an ECO Energy Customer Manager on behalf of a leading energy solutions provider. This role is central to managing energy installation projects, ensuring that pre-installation, documentation, scheduling, and communication requirements are handled seamlessly.
Key Responsibilities:
As an ECO Energy Customer Manager, you’ll work closely with coordinators, inspectors, lead generators, and installers to deliver projects on time.
Oversee the complete lifecycle of installation projects, from planning to execution.
Ensure all pre-installation documentation is accurate and compliant.
Schedule and coordinate installations, maintaining efficient timelines.
Communicate effectively with customers and internal teams to address concerns and provide updates.
Collaborate across departments to ensure smooth project delivery.
Maintain knowledge of ECO4 standards and ensure compliance throughout all projects.
About You:
Exceptional organizational and management skills.
Strong communication and interpersonal abilities.
Proficiency with scheduling and project management tools.
Great attention to detail and problem-solving skills.
The ability to work collaboratively with diverse teams.
Experience or knowledge of ECO4 regulations (advantageous but not essential).
If this sounds like something of interest, apply online today...