We have an exciting opportunity for a Fulfilment Supervisor to join us at our brand new Basildon Hub, working any 5 days in 7, across 2 shifts AM and PM which typically run 06:00-14:00 14:00-22:00
We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.
Job purpose:
As a Fulfilment Supervisor, you will receive support and guidance from the Operations Manager while leading a team of Warehouse Operatives. Your primary responsibilities will include ensuring compliance with quality standards and achieving the highest possible throughput. You will utilize best practices and provide comprehensive staff training to meet and exceed productivity and CPU targets.
You will be accountable for:
Supervision and Operations Management
* Overseeing Warehouse Operatives and managing operations within your zone. This includes monitoring throughputs, ensuring optimal parcel presentation, maintaining productivity levels, and achieving forecasted CPU against budgeted targets.
Client SLA Management
1. Within your zone, managing and upholding Client SLAs by working through Aged Order and other available reports, providing regular updat...