Number of jobs available: 1
Detail of reserve list: 12 Months
Region: North East
City/Town: Jarrow
Building/Site: SOUTH TYNESIDE BERKELY WAY LAA JARROW, NE31 1SF
Grade: AO
Post Type: Permanent
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type: Administration / Corporate Support
Will the successful applicant have line manager responsibilities? No
Job Title & Grade: AO Grade
Contract Type: Permanent
Location: South Tyneside
Directorate: Contract Management & Assurance
Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.
To meet legal requirements, if you are between the ages of 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on-the-job training.
Reporting to: Reconciliation & CMA Admin Team Manager
Closing date for applications: 02/12/2024
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know.
Contract Management & Assurance
Contract Management and Assurance (CMA) work closely with our provider base to ensure the smooth running of our contracts and assure the delivery of legal aid.
Reconciliation & CMA Admin Team
The Reconciliation & CMA Admin team forms part of the Contract Management & Assurance Directorate within the Legal Aid Agency. You will be part of a team that works closely with Contract Managers and with providers.
Job Summary
To work within the Reconciliation & CMA Admin Team to ensure that all tasks undertaken by the team, such as claim amendments and provider data validation, are completed as efficiently as possible and that relevant systems are accurately updated in accordance with time standards.
Key Responsibilities:
* Liaise with Contract Managers & providers to ensure CWA amendment requests are accurately processed as efficiently as possible.
* Working with legal aid providers to ensure the records we hold are accurate.
* Ensure accurate records are maintained of withdrawal information received from Contract Management colleagues.
* Process schedule amendments accurately with deadlines in mind.
* Ensure accurate processing of all necessary legal aid payments managed by the Reconciliation & CMA Admin Team.
* Report progress, including any issues which may impact quality or efficiency to the Reconciliation and CMA Admin team manager.
* Ensure all monitoring tools/trackers are kept up to date.
* Acknowledge and respond to all queries and correspondence in a professional manner.
* Liaise with IT Service Desk concerning system issues.
* Manage and prioritise own workload alongside colleagues to ensure all targets are achieved.
* Provide administrative support to other areas of the wider CMA team.
Essential Knowledge, Experience and Skills:
* Attention to detail.
* Strong administrative skills.
Desirable Knowledge, Experience and Skills:
* Experience using Microsoft Excel.
* Strong IT skills.
Person Specification:
* You thrive in a process-driven environment and understand the importance of operating within set rules and guidelines.
* You enjoy working with data with a focus on accuracy.
* You are confident when sharing information and able to communicate clearly both verbally and in writing.
* You remain effective and can be flexible when faced with conflicting deadlines.
Assessment Approach
Application Process: To apply please submit a CV and statement of suitability showing how you meet the essential criteria in no more than 750 words.
Your statement should demonstrate your ability to do all of the essential criteria listed, using examples can help strengthen your application.
Interview / Assessment Process: If you are successful through the application stage, you will be invited to an interview / assessment centre in person or via Microsoft Teams.
Shortlisting is planned for week commencing 02/12/2025.
Complaints Procedure: If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially.
Additional Information:
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home.
Benefits:
The MoJ offers a range of benefits including annual leave, pension schemes, training opportunities, and employee-run networks.
Working for the Civil Service:
The Civil Service Code sets out the standards of behaviour expected of civil servants.
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities.
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