WORK TASKS:
1. PPM, Reactive & Modernization/Upgrade Call Completion. OOH Rota Duty.
2. Provide Customer & Colleague Technical Support & Product Modernization Recommendations.
3. Complete Door Safety Checks & Investigate Door Incidents & Customer Complaints.
4. Offer A Flexible Approach To Working Hours.
5. Provide On Site Customer Support To EQS Customers.
6. Adhere To Company Processes & Procedures & Highlight Improvement Opportunities.
7. Deliver Customer Service & Maintain QHSE Compliance At All Times.
8. Be A Team Player. Manage Tablet/Paperwork, Stock, Vehicle, Uniform & PPE Maintenance.
9. Comply With All Customer Specific On Site Arrival/Pre-Work/Working/Departure Processes & Procedures. Complete Mandatory Box Tests After All Calls.
EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005
EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence. CSCS Card
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