Scania GB Job Title: Audit Standards and Franchising Coordinator Salary: Starting from £36,000 plus an excellent benefits package Location: Milton Keynes/ Hybrid Hybrid working Enhanced parental leave Eligibility to annual bonus scheme Access to a fantastic loan car scheme 25 days annual leave plus bank holidays Competitive pension 4x basic salary life assurance Why our Business Operations Department A Quote from Emma Wilkins the Business Operations Director “The Business Operations team is a crucial contributor to our organisation, ensuring seamless functionality and optimal efficiency. Working within this team offers a dynamic and rewarding experience, as you engage in a variety of tasks ranging from facility management to strategic planning. Collaboration is key, fostering a supportive and innovative environment where team members are encouraged to contribute ideas and solutions. The culture of continuous improvement and professional growth, coupled with the tangible impact of your work on the organisation’s success, makes this department an excellent place to build a fulfilling career”. In this role you will: Implement and manage the Dealer Operating Standards (DOS) audit programme, ensuring consistent adherence to Scania franchise brand standards across the authorised retail network through continuous monitoring and measurement. Effectively communicate Franchise Standards and updates to Dealers and key stakeholders, ensuring they are informed of ongoing changes and expectations. Provide training and ongoing support to dealers and workshops on the Scania Dealer Operating Standard, guiding them on how to meet Scania’s requirements. Develop and maintain a comprehensive audit plan to ensure the Dealer network remains compliant with Scania Franchise Standards and is regularly certified. Coordinate audits as per the audit plan, report results, and create actionable follow-up plans to enable Dealers and workshops to meet the Scania Dealer Operating Standards. Ensure continuous improvement through regular follow-ups. Share audit results with relevant stakeholders in the Business Unit, promoting improvement efforts and encouraging a value-selling mindset. Proactively monitor compliance with Scania Franchise requirements, identifying potential risks and implications, and taking appropriate action to mitigate any issues. Maintain Scania central franchising systems to ensure that the correct information regarding the network is continuously updated. About you: Attention to Detail: Ability to review audits, carefully evaluating all aspects of dealership operations to ensure full compliance with standards. Audit & Inspection Skills: Experience in auditing, including facility inspections, operational checks, and process evaluations to identify areas for improvement. Project Management: Capable of managing audit schedules, follow-ups, and action plans, ensuring audits are performed regularly and action items are addressed in a timely manner. Problem Solving: Strong analytical skills to identify issues and inefficiencies during audits and provide practical solutions for continuous improvement. Stakeholder Communication: Effective communication skills to present audit findings clearly to internal stakeholders and dealers, and to provide guidance on corrective actions. If you’re interested in this role we’d love to hear from you. Closing date: 10/03/2025 Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you