About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry-level role, the sky is the limit here at LSA.
As one of the key employers for Southend City, we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.
Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, including Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services, and more. There really isn’t a better time to join team SENsational.
About The Role
As Head of Commercial Optimisation, I am directly accountable for the non-aero revenue streams across the airport, including the Rail station, Car park, Taxis, and Food & Beverage and Retail outlets. My goal is to improve EBITDA across the Non-Aero functions. As Head of Commercial Optimisation, I support non-aero future planning and phased development, covering everything from capacity and demand to product, category management, and revenue protection. You may be wondering what I will actually be doing day to day? Well….
* I will work with the Commercial Finance Analysts to analyse performance data, using these findings to drive meaningful insights on improvements to the services that can be implemented to increase EBITDA.
* I will support with budget preparation, providing insights on performance assumptions.
* I will be responsible for implementing pricing elasticity across the non-aero revenue streams.
* I will monitor performance across all non-aero areas, identifying risk and opportunity.
* I will regularly conduct market research, ensuring that the products and services offered align with optimal EBITDA goals.
* I will manage existing contracts and support the future growth of the concession bid process through competitive contract negotiations.
Skills, Knowledge And Expertise
Sounds good so far? You’re probably wondering what skills and experience you need for this role. There are just a handful of skills you need to undertake this role; everything else we can teach you. If you can answer yes to all of the below requirements, you have the required skills:
* Proven work experience in a high-volume, fast-paced commercial operation, optimising revenue and handling procurement.
* Strong analytical skills with a record of driving revenue growth and profitability.
* Proficient in financial modelling, procurement tools, market benchmarking, and digital integration platforms.
* Experience with API integrated platform use and optimisation in a commercial environment.
* Degree-level qualification in Business, Finance, or a related field is desirable.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Benefits
Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package. We take great pride in these offerings, as they are designed with the wellbeing and job satisfaction of every colleague in mind! Here’s a small insight into some of our amazing benefits:
* Apprenticeships – we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
* Medicash - London Southend Airport funds cover for all airport colleagues, giving access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
* Discounted BUPA dental plan.
* Access to a Wellbeing app containing amazing features such as a mood tracker, live chat, or telephone counselling service.
* Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal-related issues.
* ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
* Mental Health First Aiders - We are extremely proud to have qualified and experienced mental health first aiders working full-time at London Southend Airport who are on hand to provide colleagues with support.
* Cycle to Work Scheme giving a saving of up to 21-39% RRP on bikes and accessories.
* Costco Membership scheme.
* World Duty Free Discount.
* Arriva buses discounts.
Sound good? Hit that apply button; we can’t wait to hear from you! #J-18808-Ljbffr