We are currently looking for a dedicated and experienced Food & Beverage Supervisor to join our team at voco Belfast - one of our hotels within The iNUA Collection Hospitality Group.
As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of POMO at voco Belfast which has recently undergone an extensive refurbishment, maintaining our high standards of service, and contributing to the overall guest satisfaction.
Responsibilities:
1. Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and banquet facilities.
2. Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests.
3. Assist in training and development of F&B team members to maintain a skilled and motivated team.
4. Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs.
5. Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment.
6. Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction.
7. Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue.
8. Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement.
9. Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience.
Requirements:
1. Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant.
2. Strong leadership and communication skills with the ability to motivate and inspire team members.
3. Excellent customer service skills and a passion for delivering memorable dining experiences.
4. Proven ability to effectively manage resources, control costs, and maximize profitability.
5. Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business.
Benefits:
1. Life Assurance and enhanced Pension contributions.
2. Discounted accommodation across IHG - That's over 6000 hotels worldwide!
3. Discounts on accommodations and dining at our hotels for you, your family, and friends.
4. Staff Meals on duty.
5. Employee of the month/year.
6. Access to NVQs with Inspiro our apprenticeship provider - learn on the job.
If you are a dynamic individual with a passion for hospitality and a desire to excel in the Food & Beverage industry, we invite you to join our team at The iNUA Collection Hospitality Group.
We look forward to hearing from you.
You must be eligible to work in the UK to be considered for this vacancy.
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