Are you an experienced Food & Beverage Supervisor?
Are you an excellent service provider?
Are you looking for an exciting new challenge and the opportunity to progress your career?
The Copthorne Hotel Newcastle is seeking an F&B Supervisor to play an integral part in our Food and Beverage management team. In this position you will work closely with the Food and Beverage Manager ensuring a high standard of customer care is maintained at all times, supervising both the service and the team.
As F&B Supervisor your Key Responsibilities Include:
* Maintain the agreed standard of service and cleanliness set by the Food and Beverage Department.
* Ensure to be responsible for the float, cash transactions, up-selling during the shift.
* Assist in the planning and organisation of all Food & Beverage operations on a daily basis to ensure its smooth running.
* Work closely with the Food & Beverage Manager to ensure that all outlets are operating efficiently at all times.
* Ensure that outstanding customer service is offered to our guests at all service points, both from an individual and management perspective.
* Attend any meetings as requested by your line manager.
* Participate in the Duty Manager rota as required.
What we are looking for:
* People management experience, particularly within the Food and Beverage industry would be advantageous.
* Outstanding customer service skills.
* Good organisational skills.
* The ability to work well under pressure and maintain a professional approach.
* The ability to work as part of a team.
* Experience working with payments.
* Experience of Micros computer system.
About the Hotel
Situated on the iconic Newcastle Quayside overlooking the famous River Tyne, the Copthorne Hotel Newcastle is perfect for both the business and leisure traveller. The hotel provides modern guest rooms which combine standard, club and suite accommodation all of which have picturesque riverside views.
Dining facilities at the hotel include The Quay 7 Restaurant which offers an à la carte menu with a variety of seasonal dishes. The Quay 7 bar and outdoor terrace offer an extensive wine list and a selection of beers and spirits, along with a variety of hot beverages.
For you
We offer a benefits package including:
* Cash Health Plan cover option
* Career development pathways and regular salary reviews
* Employee Discounted Accommodation and F&B discounts worldwide!
* Life Assurance, where applicable
* Apprenticeship/Placement/Training opportunities
* Meals Provided on Duty
* Social Events, Wellbeing and Team Activities
* Uniform
* Length of Service related holiday scheme
* Recommend a Friend Scheme, where eligible
* … and many more!
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To apply
Please outline your suitability for the role and attach your CV.
We anticipate a high level of interest in this role. If you apply, we will aim to respond within 14 days, should we wish to progress with your application. If you don't hear from us, thank you for your interest in the company, we appreciate the opportunity to consider your application.
Job Type: Full-time
Work Location: In person
Reference ID: NCL-FBSup
#J-18808-Ljbffr