Senior manager of client services insurance

Senior Manager of Client Services Insurance


Our excellent, global client is looking for a Deputy Head of Client Services to work closely with the Head of Client Services in driving strategic initiatives and supporting the operations of the Client Services Team. This role is essential in ensuring the smooth running of leadership activities, project management, and the overall efficiency of the team, while also supporting leadership decisions and team alignment.

The ideal candidate will have a strong understanding of the insurance industry and demonstrated leadership experience.

Responsibilities:

- Act as a strategic partner and support the Head of the Client Services Team in decision-making and leadership activities.

- Coordinate onboarding of new work and teams, ensuring smooth integration.

- Collaborate in developing the teams short- and long-term strategies, and assist in their execution.

- Oversee outsource provider performance, ensuring effective service delivery and cost management.

- Coach and support the management team in setting objectives, leading change, and fostering leadership development.