Printer Support Engineer / Technical Support Specialist Salary: Up to £32,000 Bonus Company Car Location: Brighton (Must be eligible for DBS clearance) About the Role: We’re seeking a skilled Printer Support Engineer to join our team, providing exceptional technical support for printers, copiers, and multifunctional devices. You’ll be the go-to expert for troubleshooting, maintenance, and client support—ensuring seamless operations for our key accounts. Key Responsibilities: ? Provide hands-on technical support for printers/copiers, resolving issues within SLA timeframes? Perform routine maintenance, updates, and assist with installations? Log and track faults, reporting recurring issues to improve system reliability? Maintain boot/site stock levels and backup colleagues during busy periods? Build strong relationships with clients and stakeholders? Attend training to stay ahead of industry tech and solutions Skills & Experience Required: ? Field technical support experience (printers/copiers/MFDs preferred - EPOS/white goods experience accepted)? City & Guilds or similar technical qualification? Logical problem-solving with a focus on quick, accurate resolutions? Outstanding communication and customer service skills Why Apply? Competitive salary bonus company car Opportunity to work with cutting-edge printing solutions Supportive team environment with ongoing training