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As Store Manager, you’ll ensure that your store is an inspiring place to shop, offering an amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them with the tools needed to exceed sales and profit targets through inspirational customer service. Our approach emphasizes great service over hard selling, and an interest in creativity or interior design is beneficial as you help customers visualize their projects using in-store technology.
You will create the business plan and develop your team to increase sales margins. Managing all aspects of your store, you will continuously seek improvements as an individual, team, and store. We seek ambitious Store Managers who aspire for their store and team to be the best, demonstrating the drive we value.
No two days are the same; your tasks may range from creative activities to assisting with traders, lifting tiles, or putting away deliveries.
Who you are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by excellent service, which is a core value at Topps Tiles.
You are commercially aware, possess strong business acumen to stay ahead of competitors, and are a proactive, role-model leader. You excel in driving team performance through clear leadership, coaching, and effective people management.
What we’ll do for you
In a culture that recognizes hard work and rewards great results, you will benefit from uncapped personal commission and company bonus schemes, providing a share of our success and significantly increasing your base salary.
You will also enjoy a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, holiday allowances increasing with service, and other benefits. We are committed to internal promotion and supporting your career development through tailored plans and extensive training. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
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