Temporary Customer Service Representative
£13.50 per hour
3 months
37.5 hour working week on a rota basis Monday - Friday
Working hours - 8.30 am - 4.30 pm or 10 am - 6 pm on a rota basis
***Valid DBS required***
Are you personable, have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?
Do you have demonstrable experience in a customer service role engaging directly with the public; or have been exposed to a fast-paced, collaborative team environment? Then we would like to hear from you.
We have multiple opportunities for face-to-face Customer Service Representatives to handle the day-to-day processing of visa applications & renewals. This will include but is not limited to:
1. Greeting customers
2. Supporting completion and checking of applications
3. Obtaining biometric data and other documentation
4. Following an established and defined filing and administration process, all guided by a computer-based system
Engagement with applicants and providing a first-class, positive service are key. Similarly, handling customer complaints diplomatically and assertively will be imperative.
A valid DBS is required as part of the screening process. A copy of your certificate will need to be provided.
Please get in touch ASAP for further information. We can't wait to hear from you.
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