Job Title: Booking Clerk
Location: Royal Bolton Hospital NHS Foundation Trust, Minerva Road, Bolton, BL4 0JR
Hours: Monday - Friday 9.00am - 5.00pm with the occasional Saturday which is paid at an enhanced Saturday rate
Trust Location: Bolton Hospital NHS Foundation Trust
Role type: Temporary role for 3 months with possibility of extension
What you'll be responsible for:
· Contact patients ahead of or after their appointments so as to understand DNA themes.
· Generate reports for the Divisional Management team to show outputs of work and impact on productivity.
· Liaise with both the administrative and clinical staff to ensure that if a problem arises it is resolved quickly and smoothly.
· Utilise e-RS to review patient contact details and to contact patients awaiting first appointment to understand if appointment is still required.
You'll learn the following whilst working at the trust:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You'll have the following skills/experience:...