Job Description
Head of Individual Giving, Legacy and Supporter Experience
Are you a strategic fundraising leader with a proven track record in individual giving, legacy programmes, and supporter experience? Are you looking for a leadership role where you can drive impactful fundraising strategies and make a real difference? Join Prospect Hospice as our Head of Individual Giving, Legacy and Supporter Experience and help us support our community through delivering exceptional end-of-life care.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our fundraising team to ensure we meet our ambitious growth targets.
Hours: 30 to 37.5 hours per week (flexible working options available)
What is the role?
As Head of Individual Giving, Legacy and Supporter Experience, you’ll lead a passionate team responsible for individual giving, legacy programmes, and delivering a world-class supporter experience.
You’ll shape and implement data-driven strategies to engage and steward supporters, maximise donor lifetime value, and deliver campaigns that truly resonate. You’ll also lead the development of a first-class supporter journey, ensuring donors feel valued and connected to the impact they make.
This role is key to helping us achieve significant growth across cash appeals, raffles, lottery, committed giving, legacy, and in-memory giving, ensuring Prospect Hospice can continue providing compassionate care to those in need.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
The role has a requirement to work occasional evenings and weekends to support events.
About you:
We are looking for someone who brings:
* Proven leadership in individual giving, legacy programmes, and supporter experience
* A successful track record of developing fundraising strategies, plans, multi-channel campaigns and budgets to grow income and impact.
* Deep understanding of supporter journeys, donor engagement, and stewardship best practice
* Exceptional leadership skills to inspire and develop a high-performing team
* Proven track record of delivering income against specified targets
* Strong communication, relationship-building, and stewardship skills to engage donors and stakeholders
* Ability to influence and negotiate with ease
Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
Please see the job description for full details and person specification.
We offer a great range of benefits, including:
* 27 days annual leave entitlement (plus bank holidays)
* Generous contributory pension scheme and life assurance
* Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
* Employee Assistance Programme
* Family-friendly policies and practice
* Supportive induction, and training and development
* A values led, inclusive working environment
* Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.