Defect Manager
About Us:
We are a mid-tier consultancy company specialising in delivering transformative change management solutions to our clients. With a commitment to leveraging cutting-edge technology and a focus on growth, we are expanding our footprint in the market and seeking a strategic leader to join our executive team.
Defect Manager Responsibilities
* Lead the defect management of various test phases of the programme working with the Programme Test Manager and Test Leads
* Coordinate with internal development teams, IT teams, and third-party vendor teams to achieve timely and efficient closure of defects
* Define and refine the defect management process, securing the relevant approvals
* Triage defects, assign to the appropriate action owner and accelerate progress
* Responsible for ensuring defects are tracked and monitored regularly
* Communicate any risks and issues to the stakeholders regularly
* Produce regular progress reports against defects KPIs and making recommendations to the Test Manager and Programme Leads
* Conduct root cause analysis and produce reports; implement mitigating actions to prevent reoccurrence
Essential Skills & Requirements •
* Insurance Experience
* Experience in managing defects
* Experience of managing functional, non-functional, and business acceptance defects
* Experience of identifying cross-priorities between defects from various test phases
* Experience of working in V-model and agile methodologies
* Knowledge/experience of using defect management tools such as JIRA, TFS, Azure Devops; Devops experience is an added advantage
* Experience on defining and implementing defect management strategies, including defining severity and priority levels
* Ability to multi-task and handle.
If you are a Defect Manager with Insurance experience please apply!