Duties and Responsibilities:
1. Maintaining statistical and financial records.
2. Develop business strategies to raise our customers’ pool, expand store traffic, and optimize profitability.
3. Create and manage a relaxed, welcoming, customer-focused environment.
4. Dealing with customer queries and complaints.
5. Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
6. Control and operate the store in accordance with company instructions, policies, and procedures to minimize operating costs and maximize profits.
7. Conduct price and feature comparisons to facilitate purchasing.
8. Recruit and train new staff and conduct induction.
9. Ensure high levels of customer satisfaction through excellent service.
10. Ensure racks are fully stocked.
11. Utilize customer experience and everyday coaching across the team (especially during peak times).
12. Inform customers about discounts and special offers and manage budgets.
Skills/Experience/Qualifications:
1. Excellent all-around management skills.
2. Strong experience in Excel.
3. Excellent organizational skills and proven ability to manage the full extent of business requirements.
4. Must have excellent communication and interpersonal skills.
5. Customer management skills.
6. Bachelor’s/Master’s degree or a related study and experience.
Experience: Not required
Employment: Full-time
Salary: £31,000 – £34,000 yearly
About ABR STATION XPRESS:
ABR Station Express Ltd is a retail convenience store based in Milton Keynes and also offers a wide range of products and services including wines, beers, spirits, foods, and day-to-day essentials.
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