We have an exciting opportunity to join us as the Store Manager of our new concept Loughton Boutique. As the Store Manager, your primary responsibility is to maximise income generation and ensure all targets are met and exceeded while leading a team of staff and volunteers.
Responsibilities:
1. Work closely with the Area Manager to understand the requirements to ensure a successful operation.
2. Oversee the maintenance and health & safety of the store.
3. Ensure the smooth running of the store in accordance with company guidelines and deliver annual store financial and contribution targets.
4. Deliver against store KPI’s.
5. Lead and develop a new store team to the charity and town.
6. Recruit and select new team members and volunteers for the store.
7. Visual merchandising the store, maximising all opportunities.
8. Drive new business into the store and liaise with the local community.
Experience required:
1. Previous Store Manager experience within charity or retail.
2. Ability to engage customers through outstanding communication, questioning, and listening skills.
3. KPI aware and driven by data to make commercial decisions.
4. Experience of working to targets in a customer-focused environment.
5. Energy, drive, and a positive can-do attitude.
6. Flexible to cover store opening hours and weekends.
7. Proven track record of successful delivery of a high growth, profitable operation.
8. An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be undertaken as part of our pre-employment screening for the successful candidate.
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